CYCLE TIME

The Cycle Time is the total time from the beginning to the end of your process, as defined by you and your customer. Cycle time includes process time, during which a unit is acted upon to bring it closer to an output, and delay time, during which a unit of work is spent waiting to take the next action.

It describes how long it takes to complete a specific task from start to finish. This task may be to assemble a widget or answer a customer service phone call.

 

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