Accelerating Lean Productivity with Immersive Collaboration
Cisco’s Internet Business Solutions Group (IBSG) proposes an immersive, interactive virtual environment to overcome the challenges of time, distance, and limited resources. Through this robust, interactive environment, they were able to design new processes and make recommendations that resulted in a significant reduction of time to service customers and overall service costs. The leader of the lean event stated that the immersive, collaborative environment resulted in a 50% reduction in time-to-decision among participants on key issues. The session was completed in 30% less time than a conventional workout, resulting in significantly increased productivity.